WorldofTanks Help

How to delete the Cache?

In this topic, you will learn how to delete the cache of World of Tanks to resolve issues caused by a corrupted cache.

Where is the cache located?

The world of tanks cache is located in the WorldofTanks folder in your user directory. Specifically under %APPDATA%\Wargaming.net\WorldOfTanks

What to do before deleting the cache?

Before deleting the cache, it is recommended to make a backup of the cache folder. This is to ensure that you can restore the cache if needed.
Another thing you should do if you can load into the game is to make screenshots of your settings, so you can easily restore them if the settings caused the issue.

How to delete the cache?

To delete the cache, follow these steps:

  1. Close the game if it is running.

  2. Press Win + R to open the Run dialog.

  3. Type %APPDATA%\Wargaming.net and press Enter.

  4. Backup the WorldOfTanks folder by copying it and giving it a different name.

  5. Delete the WorldOfTanks folder.

  6. Start the game and check if the issue is resolved.

FAQ

Why should I delete the cache?

Deleting the cache is a common troubleshooting step to resolve issues caused by a corrupted cache. It forces the game to create a new cache with default settings, which can fix various problems.

Will deleting the cache delete my settings?

Yes, deleting the cache will reset your settings to default. If you have custom settings, make sure to back them up before deleting the cache.

What if deleting the cache doesn't fix the issue?

If deleting the cache doesn't resolve the problem, you may need to investigate other causes of the issue, such as mods, game files, or system settings.

Can I delete the cache while the game is running?

No, you should always close the game before deleting the cache to avoid any conflicts or issues.

Is it safe to delete the cache?

Yes, it is safe to delete the cache as it will not affect your game installation or other files. The game will recreate the cache with default settings when you start it again.

Will my mods be affected by deleting the cache?

Yes, deleting the cache will remove any mod settings stored in the cache. You may need to reconfigure your mods after deleting the cache.

How often should I delete the cache?

You don't need to delete the cache regularly unless you encounter issues that require it. It is a troubleshooting step rather than a routine maintenance task.

Can I delete specific files in the cache instead of the entire folder?

While it is possible to delete specific files in the cache, it is generally recommended to delete the entire folder to ensure a clean reset of the cache.
If you wanna try if it is only the preferences.xml file that is corrupted, you can try to delete that file only.

What other troubleshooting steps can I take if deleting the cache doesn't work?

If deleting the cache doesn't resolve the issue, you can try verifying the game files (How to verify game files?), updating your mods, checking for system updates, or reinstalling the game as additional troubleshooting steps.

Last modified: 17 March 2025